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Our commitment to your satisfaction with clear return guidelines.
Products may be returned within 7 days of delivery if defective, damaged, or incorrect, and in original packaging. Opened sterile or consumable medical items are generally non-returnable.
Contact support with your order number and reason for return. We will provide authorization and shipping instructions when eligible.
After inspection, refunds are typically processed within 5–7 business days to the original payment method (or bank transfer for COD where applicable).
